Privacy Policy

At FS Traders (Pvt) Ltd (“FS Traders” “we” “our” or “us”) we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect use and safeguard data when you visit or use our website. By accessing or using this website you agree to the practices described in this Policy. We encourage you to read it carefully.

We collect information in two main ways:

a) Information you provide to us

When you interact with our website you may voluntarily provide personal or business information including:

• Name
• Email address
• Phone number
• Address
• Business name
• Import/export or product-related details

This information is usually collected through:

• Contact forms
• Supplier registration forms
• Other inquiry or feedback forms

We use this information to identify you respond to your inquiries and communicate with you for business purposes.

b) Information collected automatically (Google Analytics)

We use Google Analytics to collect non-personal aggregated data such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• General website usage statistics

This information helps us understand how visitors use our website so we can improve performance and user experience. It does not directly identify you as an individual.

We use the information we collect to:

• Respond to your inquiries and requests
• Verify supplier and business information
• Communicate with you regarding potential or ongoing business relationships
• Review and process supplier registrations
• Improve our website’s content, layout, and performance
• Analyse usage trends through Google Analytics

We do not sell rent or trade your personal information to third parties for marketing or commercial gain.

Your information may be shared:

• Internally within FS Traders for business purposes
• With trusted service providers (such as website hosting or analytics providers) who  support our operations, only when necessary and under appropriate confidentiality  conditions

Our website uses Google Analytics a web analytics service provided by Google. Google Analytics collects non-identifiable information such as your IP address browser type and the pages you visit on our site.

This data is processed in accordance with Google’s own privacy policies which you can review at:

https://policies.google.com/privacy

We use this information in aggregate form to:

• Understand how visitors interact with our website
• Identify which pages are most or least used
• Make improvements to design, structure, and content

All analysis is statistical and not used to personally identify individual visitors.

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Misuse or alteration
• Loss or destruction

Our systems are periodically reviewed and monitored. However no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy, or
• Comply with applicable legal, regulatory, or business requirements

When data is no longer required we will delete it securely or anonymise it so it can no longer be linked to you.

Subject to applicable laws you may have the right to:

• Request access to the personal data we hold about you
• Request corrections if your information is inaccurate or incomplete
• Request deletion of your personal data, where appropriate
• Withdraw consent to processing, where processing is based on consent

To exercise any of these rights please contact us using the details provided below. We may need to verify your identity before processing your request.

We may update this Privacy Policy from time to time to reflect:

• Changes in our business or website
• Legal or regulatory requirements
• Improvements in how we manage data

Any updates will be posted on this page with a revised “Last updated” date at the top. We recommend checking this page periodically.

If you have any questions concerns or requests related to this Privacy Policy or your personal data please contact us:

• Email: fstraders@gmail.com
• Phone: +94 8585858585
• Address: C-27, Dedicated Economic Centre, Dambulla, Central Province, Sri Lanka